Welcome from the Group Chief Executive

There has never been a more exciting time to join the housing sector. The Prime Minister, Teresa May, recently spoke at our Housing Summit and gave an impassioned speech to call on us to help deliver services and solutions to address the UK housing crisis. This is the first time in history a Prime Minister has ever attended a housing forum.

In addition, the Government has produced a Green Paper on social housing, which makes some powerful recommendations for the future of social housing. It recommends a re-balance of the relationship between residents and landlords following the tragedy of Grenfell Tower, proposes a new regulatory framework that adds in customer service to its existing governance and financial standards and seeks to address the stigma that is associated with social housing and its residents.

As the new Group Chief Executive, I will be developing my vision for the business and I want to ensure that we at First Ark play our part in responding to the Government challenges around customer services, development of new homes and adopting new standards of governance. The Group has faced some challenges recently, which has resulted in a downgrade in our regulatory status, with clear links to our governance and Board structure. We of course have a robust rectification plan in place to address all of the key areas of improvement and our colleagues, partners and stakeholders are all committed to ensuring we achieve our objectives.

To do that, it is vital that we have the right blend of skills, experience, passion and commitment within our board structure to successfully move the business forward in line with our developing vision - governing effectively and providing a framework of robust advice and guidance. As a business our mission is clear - to change people’s lives and to deliver a quality housing offer to our customers - and this is a unique opportunity for the right people to join the business and make your own contribution to support the Prime Minister’s aims and our customers’ aspirations.

We are looking for individuals with an understanding of the housing sector and the challenges that it brings, along with commercial awareness and previous experience as a Non-Executive Board member.  Most importantly they must be committed to supporting us on the journey of change and improvement that we, as a business are about to take. If you believe you fit that criteria and have something to offer, I’m keen to hear from you.

Léann Hearne
Group Chief Executive

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